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Contact Us

General comments and questions: helm@english-heritage.org.uk

Write to:


HELM
English Heritage
1 Waterhouse Square
138 - 142 Holborn
LONDON EC1N 2ST
UK

Email:

Acting HELM Project Manager PaulPhilip.Jeffery@english-heritage.org.uk

HELM Training amanda.feather@english-heritage.org.uk

HELM Website and Case Studies timothy.brooks@english-heritage.org.uk

Heritage Champions Owain.Lloyd-James@english-heritage.org.uk

Order hard copies of publications from English Heritage Customer Services

email: customers@english-heritage.org.uk
phone: +44 (0) 870 333 1181
fax: +44 (0) 1793 414926

HELM Website Feedback

The new HELM website has now launched and we welcome any feedback on it. Your feedback on the site is vital to us for its development and usability.

The questionnaire takes around 5 minutes in full and is designed to help us to improve our services to you. Individual responses and comments will remain completely confidential and are covered by the website's privacy policy.

ABOUT YOU
Historic environment
Planning and development (not including archaeology and conservation staff)
Regeneration
Housing
Building regulation
Leisure and recreation
Environmental health
Refuse/ waste
Transport/highways
Education
Social services
Heritage professional
Non-heritage professional
Interested member of the public
EH publication
HELM training
EH article or press release
Searching the web
Link from another website
Word of mouth
Other
WEBSITE CONTENT
1
2
3
4
5
WEBSITE USABILITY
1
2
3
4
5
Easy to Use
Intuitive
User Friendly
Well Presented
Professional
Clear
Modern
Clean
Fast
Cluttered
Old Fashioned
Difficult to Find Way Around
Confusing
Ugly
Slow
HELPING YOU
Yes
No
Yes
No
Recommend the HELM website to colleagues
Consider take up of training relating to the historic environment
Implement recommendations made in EH guidance & policy
Become a Heritage Champion (only applicable to elected members and senior officers)
Seek specialist advice on a historic environment subject
None of these
FUTURE DEVELOPMENT
Yes
No
Thank you for taking the time to submit your views. This will enable us to improve and develop the website in the future. All details will be treated in the strictest confidence and not be shared with any other institutions or organisations.

Further reading

Let us guide you

Information for ...

What's New?

  • National Planning Policy Framework
    The National Planning Policy Framework was published on 27 March 2012, replacing all the previous Planning Policy Statements, including PPS 5, as well as various other planning guidance. Its central theme is the ‘presumption in favour of sustainable development’, set out in twelve core land-use planning principles which underpin both plan-making and decision-taking.
  • Reducing Heritage Crime - ARCH Awareness - Policing the Past: Protecting the Future
    These events are aimed at local authority staff (such as archaeological and conservation officers), elected members of local authorities and parish councils, member organisations of Community Safety Partnerships, community groups and voluntary organisations working within the heritage sector and wanting to learn more about the Heritage Crime Programme and Alliance to Reduce Crime against Heritage.
  • English Heritage are holding NPPF Discussion Sessions
    Free half day sessions will provide an opportunity to discuss English Heritage's interpretation of the NPPF in order to promote understanding of NPPF, its implications for the management of heritage assets, and its use in plan and decision-making. The session will explore the language and terminology used in NPPF and how this differs from the PPS5.